Shipping and Delivery
Update: Due to the spreading of the Coronavirus and protest, shipping times will increase drastically due to safety reasons (shipping carriers cannot ship out any orders from their facilities). It can take up to 10 weeks for items to arrive, but hopefully it'll be a lot faster. This is a rare occasion and we apologize for the inconvenience.
Tracking Update: If you are unable to track your order, it is most likely in one of the shipping facilities. Your tracking number will then go live when it's being shipped to your destination.
Planet 177 has many warehouses in various different countries. We aim to ship from the warehouse closest to the country of your order.
Processing time for each order is 4 business days and items generally arrive within 16 - 20 business days.
In rare cases, it can take up to 35 days for items to arrive. If you wait longer than 25 business days, please send us an email at firstname.lastname@example.org and we shall find out the whereabouts of your order.